complaint http://www.mrc.org/taxonomy/term/13205/all en Airline Complaints Down, Network Complaints about Airlines Up http://www.mrc.org/articles/airline-complaints-down-network-complaints-about-airlines <div class="field field-type-nodereference field-field-source"> <div class="field-items"> <div class="field-item odd"> <div class="field-label-inline-first"> By</div> <a href="/author/dan-gainor">Dan Gainor</a> </div> </div> </div> <p>&nbsp;&nbsp;&nbsp;&nbsp; Customer complaints are down about air travel, but you’d never know it watching either CBS or NBC. Both networks had April 2 reports about a new study that says “what a lot of frequent flyers already know – it has gotten worse,” said NBC anchor Brian Williams.</p><p>&nbsp;</p><p><a href="http://www.mrc.org/articles/airline-complaints-down-network-complaints-about-airlines" target="_blank">read more</a></p> Articles Business and Media Institute Business airline airplane airport complaint customer flight fly passenger Plane travel traveler wait Tue, 03 Apr 2007 20:11:01 +0000 admin 25565 at http://www.mrc.org